Governments are increasingly adopting digital technologies to improve public services, strengthen governance, and engage with citizens. How can we measure progress and identify where support is most needed?
The GovTech Maturity Index (GTMI) provides a comprehensive overview of digital transformation in the public sector across 198 economies. It measures the maturity of four critical GovTech focus areas through 48 indicators covering: (i) core government systems and shared digital infrastructure, (ii) online public service delivery, (iii) digital citizen engagement, and (iv) GovTech enablers including other important dimensions such as strategy, institutions, laws and regulations, digital skills, and innovation policies and programs.
To do this, the GTMI draws on two sources of data: self-reported survey responses from participating economies and remotely collected data for the non-participating economies.
The GTMI is not intended to create a ranking or assess a country’s readiness for its performance in GovTech. Instead, the GTMI complements existing tools and diagnostics by identifying critical information for identifying areas for improvement.
GTMI 2025 Update
The 2025 GTMI offers updated data and new insights on how governments are modernizing their public administrations. This update features record participation, with more than 1,000 officials from 158 economies (80%) contributing through a global online survey. For the remaining 40 countries, the GTMI updates were captured remotely from the relevant public government web sites.We are now preparing the third edition of the GovTech Maturity Index.
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